Frequently Asked Questions
Everything you need to know about your Yon-Ka skincare journey.
Are Yon-Ka products suitable for sensitive skin?
Yes, many of our products are specifically formulated with soothing phyto-aromatic ingredients designed to calm and protect sensitive or reactive skin types.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and in gently used or unused condition.
Are your products tested on animals?
Yon-Ka is committed to ethical beauty; we do not conduct any animal testing on our finished products or the ingredients used within our formulas.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States, depending on your location and the shipping method selected at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.